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SOCIAL INTELLIGENCE

Social intelligence is the ability to get along well with others and to get them to cooperate with you when required. Social intelligence is mostly learned. It develops from experience with people and learning from success and failures in social settings.
Employees were earlier treated and locked upon as service providers. However, now employees are treated like an organisation's key assets. These changes have come due to companies adopting the applications of social intelligence in their day to day routines at the workplace. In order to lead a meaningful life and in order to connect with others, you need to develop effective skills. In many situations, messages are sent to others via postures, movements, gestures, facial expressions, eye contact, tone of voice, etc.
Many tend to believe that only good looks and good clothes are sufficient to send a suitable message across, but it is the personality that counts in effect even though the physical appearance matters, One's friendliness, effectiveness, assurance, kindness and empathy comes across in all interactions, and these constitute social intelligence too.
key elements are:

  • Conversational skills: Fluency and conversational skills play an important role in interactions with people. Having the ability to interact with different kinds of people and carry on conversation with them is important for social skills.
  • Knowledge of social roles and rules: Social awareness plays a significant role in one's profession and thereby is one's socially interactions. If you feel comfortable with different kinds of people you will feel socially confident and effective. This is important for an employer too.
  • Effective listening skills: Listening with empathy is important in all social interaction and you need to cultivate this.
  • Empathy: It is important to empathise, that is, you should be able to put yourself in the shoes of another and feel from that person's point of view. This makes for caring and lasting relationships, and is part of social intelligence.
  • Patience: Maintaining an even temper and practising restraint in all situations is important too.
  • Conflict Resolution: One should be able to resolve conflicts that may arise among colleagues and clarify points of conflict effectively. 
  • Positive mood: Maintaining an attitude of positivity is important for any team leader and makes for positive feelings with the team. Employers are looking for this all the time. 

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