INTERPERSONAL SKILLS

In our day to day life, we have to communicate with one another for our needs. lnterpersonal skills are the most necessary skills in life as we cannot interact or communicate with other people in groups or individually without them. It is found that most organisations and individuals who achieved success have used these interpersonal skills better than others.

These skills are not only useful at workplaces but also in one's personal and social lives where you could reap good results in comparison with others who never use interpersonal skills at the right time at the right place.

People who have good interpersonal skills are mostly perceived as optimistic, claim, confident, charismatic, dynamic and possessing good leadership qualities.

The following are the the characteristics of interpersonal skills:

fluent verbal communication
good nonverbal communication
positive thinking
negotiation ability
listening ability
problem solving skills
stress management
self management
time management
assertiveness

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CONSONANTS

Consonants are produced when there is either a closure or narrowing of the air passage in the oral cavity. For example, /t/ is pronounced with the front of the tongue pushing against the palate. The 24 consonants in English are listed below: Consonants are further classified in terms of how the sounds are made: Plosives: Plosive sounds are produced when the vocal tract is blocked, building up air pressure, and then the air stream is abruptly released. Fricatives: In the production of fricatives, airstream is directed through a narrow construction in the vocal tract. Nasals: In the production of nasal sounds, air flows through the nasal cavity. Affricates: Affricates begin as stops and conclude as fricatives. Consonant Clusters : Consonant clusters are groups of two or more consonants sounds that come before, after or between vowel sounds. Look at a few examples below:

PRONOUNS

Pronouns are words such as he, her, your, it and this used in place of nouns or noun phrases. They are of the following types. Personal pronouns stand for the speaker (first person), the person spoken to (second person), and the person, animal, place or thing that is neither the speaker not the spoken to (third person). In English, the personal pronouns used as subjects in sentences are I, we, you, he, she, they and it . The corresponding personal pronouns used as objects are me, us, you, him, her, them and it . Possessive pronouns are used in place of nouns with an apostrophe and -s, such as Suma's, to indicate the meaning of belonging or possession. They are mine, ours, yours, his, her and theirs . Examples are This is not Shireen's file. The bag is not Smita's; hers is larger. Reflexive pronouns are used when the subject and the object of a verb (or preposition) both refer to the same person, animal, place or thing, for example, myself, ourselves, yourself, ...

INTRODUCING ONESELF IN FORMAL OR SOCIAL CONTEXTS

Listen to the following dialogues in which people greet one another, take leave and introduce themselves and others. Note the language used to perform these functions. Formal ( It is Rafiq's first day at work. He introduces himself to Janet, the head of his department. ) Rafiq : Good morning, ma'am. I am Rafiq Ahmad. I joined today and was asked to report to you. Janet : Good morning, Rafiq. I am pleased to meet you. Welcome to Magna Publications. It will be nice having you in the department. Rafiq : Thank you. I look forward to working here. ( It is a meeting that Anand is attending. He meets the Chairman of company that he has recently joined. ) Chairman : I am pleased to meet you. I understand you have joined recently. Anand : I am pleased to meet you too. Yes, I am Anand, and I have joined the information technology cell. Chairman : I hope you have been having a pleasant introduction to our nature of work. Anand : Yes, I have been enjoying it. Thank you....

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