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EMOTIONAL INTELLIGENCE

Emotional intelligence is the ability to deal in a mature and understanding way with others in all situations, however challenging. One requirement for emotional intelligence is what we call self awareness. A person needs to have a sense of self awareness and understanding of his  or her own strengths and weaknesses to be able to handle constructive criticism from others. Being able to maturely handle emotion and exercise restraint is important in all relationships. People who have this ability are said to be self regulated.
People who are emotionally intelligent people are also self motivated. They are usually resilient and optimistic when they encounter disappointment and are driven by an inner ambition rather than by other considerations.
Those who have empathy are able to connect more easily than others with people around them and they show genuine consideration for others' problems. This ability is important in effective relationships and for crisis management.
People who are emotionally intelligent are able to build rapport with others and win trust easily. They not only appreciate others but also win appreciation from others for the respect they show towards others. Thus being emotionally intelligent includes self-motivation, trust in others, concern and empathy. 
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